I reached out to Sara to seek her advice recently whilst my son’s school was failing him and his SEND needs. She immediately spoke through the situation with me and took notes from both my perspective as a parent as well as my son's views. Sara was able to rationally look through all the correspondence that had been sent and able to see where the school were evidently wrong. Sara used her vast knowledge and extensive skills to ensure the school had no choice but to agree to a meeting where they finally saw all the needs that he has. My son felt that his voice was being heard, and it helped him to feel empowered. Together we created a plan which Sara had outlined, allowing my son to have a reduced timetable to be able to ease back into school life at a pace that suited him.

I honestly don’t know who else we would have spoken to that had such a knowledge and empathy with the horrific circumstances that we were in as a family. It was great to have Sara available to be able to feel my pain as a parent, who felt helpless in this situation, knowing there was someone else in our corner fighting for him.